Winter Term Hours Monday to Thursday 8:00 AM to 7:00 PM
Friday 8:00 AM to 5:00 PM
Weekends Closed
Use this form to submit a question to OSU Computer Helpdesk. Please provide as much information as possible. Note: Items with a * must be entered or you will not be able to submit the form. If you forget one of these items and get the Error Page, click on your browser's Back button.
* Name:
* Affiliation with OSU:
Student Staff Faculty Emeritus Other Not Affiliated
Department (if staff/faculty):
ONID Username:
* E-mail Address:
Phone Number:
Best times to call:
* Location of Computer:
Off campus Student Computing Facility Residence Hall/Coop House/College Inn Elsewhere on campus Not Applicable
* Operating System:
Windows 7 Windows Vista Windows XP Mac OS X Unix/Linux Other/Unknown Not Applicable
* Internet Service Provider:
On Campus Comcast Quest AOL Other
Email Program:
Outlook 2007 Outlook 2003 Outlook Express Entourage Thunderbird Webmail Pine Mozilla Mail Other
* Enter a descriptive subject:
* Choose a Category: Banner Blackboard E-Mail Library Resources Lists Malware Network-Wired Network-Wireless ONID OSU Alert OSUWare Recommendation Software VPN Other
* Enter a complete description of the problem here: (Please include any specific error messages.)