What We Support

»Introduction

OSU Computer Helpdesk actively supports the following systems and applications. We strongly encourage users to check Help documents and/or web sources before contacting us with questions.

Consulting is primarily a 'How-to' service. Consultants will do their best to solve technical problems, but if we are unable to resolve them in a timely fashion via phone or email, we may refer users to their deparment's support personnel or an outside support source.

Consultants will also help with any software not listed here to the best of their abilities and as time permits. Priority is given to problems with any of the actively supported software.

»Supported Items

Operating Systems/Environments:

Apple Macintosh OS 10.1 and higher
Windows XP
Windows Vista

Windows Software:

MS Internet Explorer 6 and higher
MS Office 2003 and higher
MS Outlook 2003 and higher
MS Outlook Express 5 and higher
Mozilla Firefox
Mozilla Thunderbird
Symantec Endpoint Protection
Statgraphics
SSH for Windows

Macintosh Software:

Entourage
Fetch 4.x
Mozilla Firefox
Mozilla Thunderbird
MS Office 2001 and higher
MS Outlook 2001
Nifty SSH (SSH for Mac)
Symantec Antivirus 10 and higher
Safari

University Resources

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