Frequently Asked Questions

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Welcome to OSU Computer Helpdesk's Frequently Asked Questions section. On your left you will find a table of contents to help guide you. This table of contents will stay static throughout your search. If you still are unable to find what you are looking for right away, please try our search engine. Thank you for visiting the OSU Computer Helpdesk web page.

Use the navbar to the left, or click on a section below:

• Hardware Questions
• Printer Questions
• Flash Drive and Online Storage Problems
• Software Questions
• Microsoft Products
• Operating System Questions
• Web Browser Questions
• E-mail Questions
• File Transfer Protocol (FTP) Questions
• SSH Questions
• Other Software Questions
• Accessing University Services
• Network Questions (wired & wireless networking)
• Blackboard Questions
• ONID Questions
• Mailman Email List Questions
• Interlibrary Loan/ILLIAD Questions
• Article Database/Proxy Questions
• Virtual Private Network (VPN)