Microsoft Products Help

»Introduction

Overview

This section is dedicated to the Microsoft products we support. Below, you will see a list of the products that we support. There are many things with the following Mircrosoft products that you may not know how to do, and a brief read through our frequently asked questions may open new doors for you and change the way you use these applications. We hope you find what you are looking for.

About This Document

Use the links below to view the relevant information. To return to the top, use the "back to top" link, or you can access other sections by using the navigation bar to your left.

»Section Index: Email

Microsoft Products

• Word
• Excel
• PowerPoint
• Access
• FrontPage
• Outlook
• Outlook Express
• Internet Explorer

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FrontPage

1. I try to publish my webpage, but FrontPage tells me that the server doesn't have the FrontPage server extensions installed.

I try to publish my web site, but FrontPage tells me that the server doesn't have the FrontPage Server Extensions installed.

OSU doesn't support the FrontPage Server Extensions. You will have to publish your web site using FTP. To do this, go to File->Publish Web. Click on Options. Set everything as if you were publishing using the server extensions, except in the box where it says "Specify the location to publish your web to," enter ftp://ftp.onid.orst.edu/public_html. Now click publish, and you will be prompted to enter your ONID user name and password. It should sync up everything between your local copy and the copy on your webspace. Your page should now be accessable from http://oregonstate.edu/~yourusername.

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Outlook

1. What is the difference between Outlook modes and how to I change them?
2. How do I set up an Exchange account in Outlook?
3. How do I set up my ONID (or other IMAP account) in Outlook?
4. What about Outlook XP?
5. How do I set an Out of Office message for my Exchange account?
6. How do I set calendar permissions for my Exchange account?
7. How do I set up an Auto Signature for my emails?
8. How do I view the full email header information?
9. How do I sort my inbox by date (or subject, or sender)?

What is the difference between Outlook modes and how to I change them?

Outlook can run as Internet Mail Only mode, or in Corporate or Workgroup mode. The difference between these modes is the protocols they support. POP3 or IMAP accounts, such as ONID email accounts will need to use the Internet Mail Only mode. MAPI protocol, which is used for Exchange Accounts requires Corporate Workgroup mode. To check which mode you are currently using, follow these steps:
1. Go to the help menu and choose About Microsoft Outlook.
2. Look at the first line in the About... window that pops up. If it says version 2002, please skip the next steps and go to What about Outlook XP?.
3. Under the version, on the second line, it will say which mode you are using If Outlook is in the wrong mode for your intended use (see above), the mode can be changed. You will probably need the Installer CD for your version of Outlook or Microsoft Office. Contact your DCA if you do not have this CD. To change modes follow these steps:
4. Go to the Tools menu and choose Options....
5. Click on the Mail Services tab.
6. Click the Reconfigure Mail Support button.
7. Choose the mode you need and click Next> button.
8. After the installation, close Outlook and reopen it.

How do I set up an Exchange Account in Outlook?

Go to Community Networking's Outlook Instructions to learn how to set up your Exchange Account in Outlook.

How do I set up my ONID (or other IMAP account) in Outlook?

1. You must be in Internet Mail Only mode to set this up. See Question 1.
2. Click on the Tools menu and choose Accounts.
3. Click the Add button and choose Mail.
4. Enter your display name. This is the name people will see in their Inbox when you email them. Click Next>.
5. Enter your email address. Click Next>.
6. Select IMAP from the pull down menu. Enter your Incoming Mail Server in the box provided. For ONID users this will be imap.onid.oregonstate.edu. For Outgoing Mail (SMTP) Server enter mail.oregonstate.edu. Click Next>.
7. Under Security and Authentication
8. Click on TLS or SSL
9. Click Ok (Click OK if you get a Symantec warning concerning email encryption).
10. Enter your username and password. Click Next>.
11. After the Wizard, go to the Tools menu and choose Accounts... then double click on the account you just added.
12. Click on the Servers tab and check the box in front of Log on using Secure Password Authentication.
13. Click Ok.

What about Outlook XP?

Outlook 2002, from the Office XP suite supports Exchange accounts, IMAP accounts, POP3 accounts, HTTP (webmail) accounts, and more. With Outlook 2002, you don't have to worry about Outlook modes like in previous versions of Outlook. Setting up any type of account is a straightforward process:
1. Open Outlook
2. From the Tools menu, choose Email Accounts...
3. Check the radio button in front of Add new e-mail account...and click Next>
4. Now select the type of email account you are setting up. For example, choose IMAP for ONID accounts. Click Next> Note: only one Exchange account can be set up at a time.
5. Depending on which protocol you chose in the previous step, you will need to enter your account information. Username will be the part of your email address before the @. For most users, the outgoing mail server will be mail.oregonstate.edu and for ONID users, incoming mail server will be imap.onid.oregonstate.edu.
6. For ONID accounts, you will need to click More Settings... and then click the Advanced tab. Check the box under Incoming Mail Server that says This server requires a secure connection (SSL). Click Ok.
7. Click Next> and Finish.
8. To remove an account, choose Email Accounts... from the Tools menu and check the radio button next to view or change existing e-mail accounts... and select the account you wish to delete and click the Remove button.

How do I set an Out of Office message for my Exchange account?

1. Only Exchange Inboxes support this feature. For the Out of Office service for ONID, please see the ONID homepage.
2. Choose Out of Office Assistant from the Tools menu.
3. Check the radio button by I am currently out of the office and enter your away message in the box below that.
4. Click Ok. To stop the service, click the radio button by I am currently in the office.

How do I set calendar permissions for my Exchange account?

1. Right click on your calendar and choose Properties.
2. Click on the Permissions tab.
3. From here you can control who has access to your calendar. For detailed explanations of how to set permissions, click on the Help button.

How do I set up an Auto Signature for my emails?

1. Open Outlook and choose Options... from the Tools menu.
2. Click on the Mail Format tab.
3. Click on the Signatures... button at the bottom of the window. In Outlook 2000 this button will be called Signature Picker....
4. To create a new signature, click the New... button.
5. Enter your name and click Next>. Enter your signature and click Finish.
6. Now select the signature you just created from the drop down menu and click Ok.
7. You should now see your signature appear at the bottom of new emails.

How do I view the full email header information of a message?

Email header information is useful for revealing the source of a message and the delivery path it took. When reporting email abuse, this header information will be required to track the message.
1. Open Outlook and double click on the message to open it in its own window.
2. Go to the View menu and choose Options....
3. In the options window, look for Internet Headers at the bottom.
4. With the mouse, select all the text in the box and copy it by typing Ctrl-C or right click the mouse and choose Copy from the pop-up menu.
5. Now the header will be stored in the clipboard, and can be pasted into an Email message or document by typing Ctrl-V or by choosing Paste from the Edit menu.

How do I sort my inbox by date (or subject, or sender)?

To sort the inbox, or any Outlook email folder, click once on the column title to sort messages in asscending value. For example, clicking once on the top of the Subject column would sort the messages in alphabetical order by subject. Clicking twice will sort the messages in descending order.

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Outlook Express

• Windows:
1. How do I set up Outlook Express to check my ONID e-mail?
2. How do I use the OSU Online Directory in Outlook Express?
3. How do I use Outlook Express to read newsgroups (Usenet)?
4. How do I make Outlook Express my default e-mail reader?
5. How do I make Outlook Express my default newsgroup reader?


• Macintosh:
1. How do I set up Outlook Express to check my ONID e-mail?
2. How do I use the OSU Online Directory in Outlook Express?
3. How do I use Outlook Express to read newsgroups (Usenet)?


• Where can I find more information about Outlook Express?

Where can I find more information about Outlook Express?

Please visit Microsoft's Outlook Express website at http://www.microsoft.com/catalog/display.asp?subid=22&site=578&x=43&y=8

How do I set up Outlook Express to check my ONID e-mail? (Windows)

1. Open Outlook Express.
2. Open the Tools menu and choose Accounts...
3. Click the Add button and select Mail...
4. Enter the name you want other people to see when they receive your email under Display name. Click Next.
5. Enter your e-mail address under E-mail address. This should be in the form username@onid.orst.edu. Click Next.
6. Select IMAP from the pulldown menu.
7. For Incoming mail server, type imap.onid.oregonstate.edu.
8. For Outgoing mail server, type mail.oregonstate.edu, then click Next.

   NOTE: If you are not on campus or using the OSU Modem Pool for dialup, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.

9. Fill your ONID username under Account name.
10. Enter your Password. Click Next.
11. Click Finish.
12. Select the account you just created in the Internet Accounts window, then click Properties.
13. Under the Special Folders section, check the box Store special folders on IMAP server.
14. Change Sent Items path: to sent-mail and change the Drafts path: to saved-messages.
15. Click the Advanced tab.
16. Under Incoming Mail (IMAP): check the box next to This server requires a secure connection (SSL).
17. Click OK to close the Account Properties window.
18. Click Close to close to Intetnet Accounts winow.

How do I use the OSU Online Directory in Outlook Express? (Windows)

See http://www.onid.orst.edu/docs/email/outlook_exp.shtml

How do I use Outlook Express to read newsgroups (Usenet)? (Windows)

Note: Due to lack of use, OSU retired the News server in February 2007.

How do I make Outlook Express my default e-mail reader? (Windows)

1. Open Outlook Express.
2. Open the Tools menu and choose Options...
3. Under the General tab, you should see something This application is NOT the default Mail handler and a button that says Make Default. Click the button, then click OK.
4. Outlook Express is now your default e-mail reader!

How do I set up Outlook Express to check my ONID e-mail? (Mac)

1. Open Outlook Express.
2. Open the Tools menu and choose Accounts.
3. Click New.
4. Enter the name you want other people to see when they receive your email under Display name. Click the right arrow to continue.
5. Enter your e-mail address under E-mail address. This should be in the form username@onid.orst.edu. Click the right arrow to continue.
6. Select IMAP from the pulldown menu.
7. For Incoming mail server, type imap.onid.oregonstate.edu.
8. For Outgoing mail server, type mail.orst.edu, then click the right arrow to continue.

   NOTE: If you are not on campus or using the OSU Modem Pool for dialup, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.

9. Enter your Password. Click the right arrow to continue.
10. For Account name, type ONID E-mail.
11. Click Finish, then close the Accounts window.
12. Outlook Express is now configured to check your mail!

Off Campus Secure IMAP settings:

Off Campus ONID users may want to use IMAPS, the secure version of IMAP. By following these instructions, you will ensure that your incoming email and password are encrypted and therefore protected during transmission over the internet. This step isn't necessary from on campus, because the information is only transmitted on the local network.

1. Open Outlook Express.
2. Open the Tools menu and choose Accounts.
3. Double click on your ONID account.
4. Click the Click here for advanced receiving options button.
5. Check This IMAP service requires a secure connection (SSL).
6. Click OK, and then close the Accounts window.
7. Outlook Express will now use secure IMAP to check your mail!

How do I use the OSU Online Directory in Outlook Express? (Mac)

See http://www.onid.orst.edu/docs/email/outlook_expmac.shtml

How do I use Outlook Express to read newsgroups (Usenet)? (Mac)

Note: Due to lack of use, OSU retired the News server in February 2007.

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Internet Explorer

1. How do I change my home page?
2. How Do I FTP using Internet Explorer?
3. How do I make IE my default browser?
4. How do I sort my Favorites so they are listed Alphabetically?

How do I change my home page?

To change the home page for Internet Explorer, click "Tools", then "Internet Options", then click on the "General" tab. The section for "Home Page" is at the top. If you are currently at the page you want to use as your home page, you can click the "Use current" button. If not, you can type the URL of the page you want in the box and click "Apply" at the bottom.

How Do I FTP using Internet Explorer?

To use Internet Explorer for FTP, type the FTP address of the server you wish to use in the address bar. To FTP to your ONID account you can use: "ftp://ftp.onid.orst.edu". Next, enter your username and password at the prompt. Your ONID space will them appear in your browser. To be able to drag and drop files, click "page" then click "Open FTP Site in Windows Explorer". You will then be able to click and drag the files you want to work with.

How do I make IE my default browser?

To set Internet Explorer as your default web browser, open Internet Explorer, click the Tools menu, and choose Internet Options. In the window that comes up click on the Programs tab and check the box that says "Tell me if Internet Explorer is not the default web browser", then click the "Make Default" button. Click "Apply" at the bottom and then "OK".

How do I sort my Favorites so they are listed Alphabetically?

To sort the Internet Explorer Favorites alphabetically, click the Favorites menu in Internet Explorer, right click any of the folders or websites in the list and choose "Sort by Name."

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